Shipping policy

At swati.com, we’re committed to delivering your order quickly, reliably, and with full transparency and with no surprises at checkout or delivery.

Where We Ship

We proudly ship worldwide, including all European countries, the United Kingdom, Switzerland, and many more.

You can shop in your local currency by selecting your country in the website menu or footer for a seamless checkout experience.

Processing & Delivery Times

Order processing: 1–2 business days
Shipping times: Start once your order has been dispatched
Delivery estimates: Provided below and shown again at checkout

Please note: Delivery times are estimates in business days and may vary due to customs, peak seasons, or unforeseen delay


Shipping Fees & Delivery Estimates
Country Standard Transit Time* Standard Shipping Fees Express Transit Time* Express Shipping Fees Import Duty & Sales Tax
United Kingdom 3-7 days €3.99 - €7.99** 1-3 days £20 Included
Sweden 3-6 days 29 kr 3-4 days 49 kr Included
Germany 3-5 days €4.99 2-3 days €17 Included
European Countries 3-8 days €4.99 - €7.99** 3-5 days €17-€19** Included
India - - 1-4 days Free Included
Australia 15-20 days AU$ 19 4-5 days AU$ 50 Included
Malaysia 8-6 days RM43 MYR 4-7 days RM127 MYR Included
New Zealand 6-11 days NZ$ 22 4-5 days NZ$ 50 Included
Norway 5-9 days NOK 79 2-4 days NOK 259 Included
Singapore 10-21 days S$ 9 4-7 days S$ 44 Included
Switzerland 4-7 days 6.99 CHF 2-4 days 9-23 CHF** Included
United States 7-9 days $10 - - Partially Included**
Rest of World 8-16 days $5-$11** 3-7 days $16-$41** Not included**

Shipping Methods

We partner with trusted global and local carriers to ensure reliable delivery.

International:

  • Standard Shipping (via BIFROST & Deutsche Tracked Post)
  • Express Shipping (via UPS Express & DHL Express)

Delivery Flexibility

  • You can now select your preferred pickup point at checkout for UPS shipments
  • Delivery options may vary depending on your location and carrier availability

Sweden:

  • Standard Shipping (EarlyBird) – Delivered directly to your mailbox or nearest service point
  • Express Shipping (DHL Express) – Fast delivery to your nearest service point

India: 

Duties & Taxes

We believe in transparent pricing and what you see is what you pay. 

Duties & Taxes Included (DDP – Delivered Duty Paid)

For selected countries, all import duties and taxes are already included in your order total. This applies to orders shipped to:

  • European Union
  • United Kingdom
  • Switzerland
  • Norway
  • Australia
  • Malaysia
  • New Zealand
  • Singapore

👉 You won’t pay anything extra upon delivery

Calculated at Checkout

For all other destinations:

  • Duties and taxes are calculated during checkout
  • You may choose between:
    DDP (prepaid duties) – no extra charges on delivery
    DDU (unpaid duties) – payable upon delivery

👉 If DDU is selected, you will be responsible for paying the required duties and taxes upon delivery.
👉 Carriers may hold shipments until duties are paid if DDU is selected.

Customer Service

We’re here to help every step of the way. If you have any questions about your order, shipping, tracking, or delivery, our friendly Customer Success team is ready to assist you.

📧 Email: support@swati.com
🕘 Support hours: 08:30–17:30 CET (Swedish local time)

Important Notes
  • Delivery times are estimates, not guarantees
  • Peak periods (holidays, promotions) may affect transit times
  • Tracking details are provided once your order ships