Delivery Policy

We ship to all European countries, UAE and India. Prices, shipping costs, and expected delivery will be displayed before you place an order at our website.

If you happen to be located in a country we’re not yet shipping to, please drop an e-mail to our customer service and we might be able to work something out!

Please Note: Free standard shipping* limits on purchases are based on value after applied discount or promo codes. In the event, standard shipping is not available in your region/country the equivalent value will be applied as a discount during the checkout process. 

Region Standard Tracked Shipping DHL Express Shipping
Sweden - 2-4 working days
Scandinavia 5-8 working days 2-4 working days
Europe 5-10 working days 3-5 working days
United Kingdom 10-15 working days 4-5 working days
India - 2-4 working days**
GCC - 3-5 working days
Rest of the world 10-15 working days 4-5 working days

** Shipped by Delhivery Express

Return Policy

You have the right to cancel purchases and return delivered goods by contacting SWATI’S customer service.

The product must be unused, in its original packaging undamaged and with all the security seals intact. This is due to the importance of hygiene and to protect you as a customer.

Products purchased directly from our website must be returned to us for a full refund to be made. Products bought in a retail store shall not be returned to SWATI. Returned products shall be sent by the recommended letter or by the trackable package to ensure it arrives safely and unharmed. See our website for further instructions and where to send the products.

Kindly note that you are responsible for any shipping expenses when returning the package to us. SWATI does not take responsibility for any items lost during the return shipping.

In cases where the order has been dispatched, the customer is required to receive the order. Cancellation is not valid until the customer has confirmed with SWATI by either e-mail or telephone. If a product has been discontinued SWATI has the right to cancel the purchase and refund the amount paid by the customer.

SWATI will notify the customer of a replacement or equivalent products if available.